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	<title>Comments on: Yelp for Local Online Business Reviews</title>
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		<title>By: &#187; Could Leaving a Negative Review Online Get you in Hot Water?</title>
		<link>http://www.orangesoda.com/blog/yelp-for-local-online-business-reviews/#comment-34</link>
		<dc:creator>&#187; Could Leaving a Negative Review Online Get you in Hot Water?</dc:creator>
		<pubDate>Fri, 16 Jan 2009 17:42:15 +0000</pubDate>
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		<description>[...] I&#8217;ve recommended that small businesses have a profile and watch feedback from customers on Yelp (read my tips on using Yelp). [...] </description>
		<content:encoded><![CDATA[<p>[...] I&#8217;ve recommended that small businesses have a profile and watch feedback from customers on Yelp (read my tips on using Yelp). [...] </p>
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		<title>By: Colin Bruce</title>
		<link>http://www.orangesoda.com/blog/yelp-for-local-online-business-reviews/#comment-33</link>
		<dc:creator>Colin Bruce</dc:creator>
		<pubDate>Fri, 02 May 2008 11:10:33 +0000</pubDate>
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		<description>On point #3 - turn a negative into a positive. Look at the very negative review here:

http://www.bview.co.uk/listing/2383679/t/reviews/Simply-Business-in-EC2A

It was turned from a bad review into a good review with a good response and good relationship management with the customer.</description>
		<content:encoded><![CDATA[<p>On point #3 &#8211; turn a negative into a positive. Look at the very negative review here:</p>
<p><a href="http://www.bview.co.uk/listing/2383679/t/reviews/Simply-Business-in-EC2A" rel="nofollow">http://www.bview.co.uk/listing/2383679/t/reviews/Simply-Business-in-EC2A</a></p>
<p>It was turned from a bad review into a good review with a good response and good relationship management with the customer.</p>
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		<title>By: Mike New</title>
		<link>http://www.orangesoda.com/blog/yelp-for-local-online-business-reviews/#comment-32</link>
		<dc:creator>Mike New</dc:creator>
		<pubDate>Wed, 30 Apr 2008 20:38:05 +0000</pubDate>
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		<description>Great advice here!  Yelp provides a great service to small business owners looking to improve their reputation management skills.  Good find soda lovers!</description>
		<content:encoded><![CDATA[<p>Great advice here!  Yelp provides a great service to small business owners looking to improve their reputation management skills.  Good find soda lovers!</p>
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